FAQ

Frequently Asked Questions

Ordering & Payment

What payment methods do you accept?
We accept all major credit and debit cards through our secure payment gateway.

How do I place an order?
Simply browse our products, add items to your cart, and proceed to checkout. You'll receive an order confirmation via email.

Delivery & Collection

What are your delivery areas?
We deliver throughout the Langebaan region and the broader West Coast area.

Can I collect my order?
Yes! We offer local pickup options. Select this at checkout and we'll notify you when your order is ready.

How long does delivery take?
Delivery times vary by location. You'll see estimated delivery times during checkout.

Products

Are your products freshly made?
Yes, we pride ourselves on offering artisanal, high-quality products including our signature rusks, coffee, and biscuits.

Do you offer gift boxes?
Yes! We have curated gift boxes perfect for any occasion.

Returns & Refunds

What is your return policy?
Please contact us if you have any issues with your order and we'll be happy to assist.

Contact Us

How can I get in touch?
You can reach us via WhatsApp or through our contact page. We're here to help!